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British Airways blames international travel agents
London, United Kingdom - According to the British carrier, they have induced customers to avoid Heathrow's Terminal 5
British Airways is urging travel agents to stop dissuading their customers from flying from and to Heathrow Terminal 5 following the terminal’s disastrous opening. Speaking to agents at the Guild of Travel Management Companies' (GTMC) conference in Istanbul, BA head of sales Drew Crawley admitted the opening had been an "Acute embarrassment" for BA and for the country, but said operations had n...
AVIONEWS - World Aeronautical Press Agency - 1089813
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency