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DOT fines Spirit Airlines over handling of disability complaints

Washington, Usa - For USD 100,000

The US Department of Transportation (DOT) fined Spirit Airlines $100,000 for failing to appropriately record and respond to complaints about the carrier’s treatment of passengers with disabilities, violating DOT’s rules implementing the Air Carrier Access Act which prohibits discrimination in air travel on the basis of disability. Under DOT’s rules, carriers must sort disability-related complaints into...

fra/pec - 1137280

AVIONEWS - World Aeronautical Press Agency
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