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United States: United will send vouchers to phones

In case of cancellations and other inconveniences, the airline will contact travelers directly

US carrier United Airlines will begin sending vouchers for food and hotel vouchers to passengers' smartphones in the event of sudden cancellations and flight delays of at least three hours caused by the company. These will be delivered via smartphone application and website. The company communicates it in a note, claiming that this will ease the pressure on customer service on the phone and at the...

Gic - 1252116

AVIONEWS - World Aeronautical Press Agency
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