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Sagat: ricerca Cirm conferma l'elevata qualità dei servizi offerti ai passeggeri nel 2003

Torino, Italia - In crescita anche la soddisfazione complessiva per la riconsegna dei bagagli, benché permangano alcune criticità sui tempi di attesa

"Su 40 indicatori sottoposti a sondaggio, 33 hanno fatto registrare una crescita della soddisfazione e 32 hanno ottenuto un risultato superiore al 90% di soddisfatti. Tutti i 26 obiettivi inseriti nell’annuale Carta dei Servizi dell’aeroporto sono stati raggiunti. Sagat, società di gestione dell’aeroporto di Torino, ha svolto nel 2003 la consueta ricerca sulla soddisfazione dei passeggeri in arr...

fra/pec - 58063
Roma, Italia, 02/10/2004 16:40
AVIONEWS - World Aeronautical Press Agency

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