No Ryanair packages from Thomas Cook: "Not flexible with refunds"
Tour operator came back after one year as on-line brand
British tour operator Thomas Cook Group is ready to return to operation as on-line brand exactly one year after sensational bankruptcy, but not all relations with air transport are idyllic and promising. For example, the new brand does not seem to want to deal with low-cost carrier Ryanair and the reason is quickly explained: packages concerning Irish company's aircraft will not be sold through Thomas Cook due to the lack of flexibility shown in reimbursing flights canceled due to the coronavirus pandemic.
The approach is clear, this brand intends to collaborate "only with flexible carriers". Furthermore, the commitment for these packages is to change the destination or travel date for free in the event of new restrictions by governments. Ryanair did not offer these changes without charging passengers during the worst period of the pandemic and the cost ranges from a minimum of £ 35 to a maximum of £ 95 per single flight. In short, there is no possibility of collaborating and the positions of Thomas Cook and airline are very distant; among other things, Ryanair recently reiterated that it does not want to rely on the new brand due to the additional costs that this partnership would entail for bookings.
AVIONEWS - World Aeronautical Press Agency