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India: an ombudsman for aviation might be soon created

Delhi, India - He would look into the problems and complaints of air passengers

The civil aviation sector is set to get an ombudsman soon. The civil aviation ministry has started work on creating a post for one in the sector. The official said they could not create a post now, which would be of no value after the CAA Act comes to force. “Unlike aviation, the provision for ombudsman’s post in sectors like banking and insurance is already there in their Acts. But we have onl...

AVIONEWS - World Aeronautical Press Agency - 1125844
Rome, Italy, 02/15/2011 16:50
AVIONEWS - World Aeronautical Press Agency

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