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Zimbabwe's aviation body is the worst in the world
Harare, Zimbabwe - The customer satisfaction index is 29%
Zimbabwe’s troubled aviation industry received another blow this week when a report, giving their Civil Aviation Authority a customer satisfaction index of 29%, was made public. The Zimbabwe Civil Aviation Authority’s (CAAZ) 29% customer satisfaction index is an all time low and far below the generally accepted worldwide figure of 68%. The customer satisfaction report was commissioned by the CAA...
AVIONEWS - World Aeronautical Press Agency - 1125266
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency