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ECC-NET: accounting for one third of complaints regard the transport

Rome, Italy - And among these 80% of problems concerned air transport

"The European Consumer Centres Network (ECC-Net) handles over 62.000 contacts with EU consumers who turn to them for advice or for help with problems affecting cross-border shopping, both in person and online. The European Commission supports the network and today published the ECC-Net Annual Report for 2008, which saw a 22% increase in the number of Consumers turning to them directly for help. In...

fra/pec - 1107999

AVIONEWS - World Aeronautical Press Agency
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