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Heathrow worst airport in Europe, says American Airlines air chief

London, UK - Reproaches come from airline's head of customer service

Heathrow Airport was branded the worst airport in Europe, according to Don Langford, European head of customer services for American Airlines. His comments came after chaos following the opening of the Terminal 5 saw tens of thousands of bags lost and hundreds of flights cancelled. “I would have to say that Heathrow is in many ways the worst of all the airports that my company flies to in E...

AVIONEWS - World Aeronautical Press Agency - 1088927
Rome, Italy, 04/29/2008 16:46
AVIONEWS - World Aeronautical Press Agency

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