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What the chaos of Southwest Airlines teaches
Four important lessons from the 16,000 canceled flights at Christmas
The errors becomes solutions to the problems. The US air carrier Southwest Airlines between canceled or delayed 16,000 flights at Christmas and New Year'eve (from December 22 to 29). Among the causes of the service interruptions, besides the bad weather, there was the ancient system that schedules the work shifts of the crew. The airline's operational problems are now teaching the entire aviation in...
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AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency