After the numerous inconveniences caused, during the Christmas and New Year's holidays, by the snowstorm that hit the United States and Canada, the operations of the airports of the two countries are slowly returning to normal. In particular, at the international airport in Vancouver, delays on air connections have returned below the threshold, but passenger support services are not yet operating at full capacity.

The handling sector suffers the most. At the moment, in fact, there would be at least 2,000 pieces of luggage stuck in the airport waiting to be returned to their rightful owners, according to some airport operators. This is the impact of hundreds of cancellations over the Christmas week, with thousands of travelers having their flights delayed or having to rebook.

Among the 2,000 suitcases are those of Bryan Ottho and his partner Xuan Su, who left Berlin for Vancouver on December 20. They tell their odyssey to the Canadian information site "Global News": "They assured us that the suitcases were on the flight, but apparently they were loaded and then unloaded". So they had to buy back clothes, shoes and all the essential items for their vacation. "It's not acceptable at all".