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British Airways to plan the closure of its Toronto call center

London, United Kingdom - By cutting 200 jobs

British Airways announced that it will close its Toronto call center by December, cutting about 200 jobs. The airline said the increasing popularity of online booking has reduced phone reservations. BA underlined that terms of its lease in Toronto will allow the company to leave with minimal exit costs, while it consolidates its North American operations at call centers in New York and Jacksonville,...

AVIONEWS - World Aeronautical Press Agency - 119432

AVIONEWS - World Aeronautical Press Agency
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