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Aircraft and transport. ACI Europe launches guidelines on the passenger experience

Brussels, Belgium - The publication was formally presentd to Siim Kallas, VP of the EC

Earlier today, airport trade body ACI EUROPE released its latest publication, "Guidelines for Passenger Services at European Airports". This ground-breaking publication looks at how airports should conceptualise, plan and deliver their passenger experience. Designed on best practices across the industry, these Guidelines are just another reflection of the evolution of Europe’s airports from B-to-B b...

fra/pec - 1160817
Rome, Italy, 06/10/2014 15:20
AVIONEWS - World Aeronautical Press Agency

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