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EC and aircraft: report indicates that Member States still need to strengthen enforcement of passenger rights

Brussels, Belgium - A review published today of complaint handling between 2010 and 2012

The European Commission has published today a review of passenger rights' complaint handling and enforcement in the European transport (aircraft) sector between 2010 and 2012. The review shows that complaints to national authorities for compensation and assistance have returned to lower levels since the exceptional year 2010 (ash cloud crisis, snow disruptions). Also, airlines get sanctioned in only...

fra/pec - 1160187
Rome, Italy, 05/15/2014 16:48
AVIONEWS - World Aeronautical Press Agency

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