Do you want to access to this and other private contents?
Log in if you are a subscriber or click here to request service
DoT fines Virgin America for incomplete disability complaint reports
Washington, Usa - Not properly responding to complaints
The US Department of Transportation (DOT) assessed a civil penalty against Virgin America for filing incomplete reports with the Department about complaints registered by passengers with disabilities and for not responding adequately to these complaints. The carrier was ordered to cease and desist from further violations and assessed a civil penalty of $100,000. DOT rules require airlines to record...
fra/pec - 1141260
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency