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Aircraft transport report: complaints have more than doubled

Bolzano, Italy - Managed by the 27 European consumers centres, ECC, in 2010

"On 28 October 2011, the European Consumer Centres Network (ECC-Net) presented a new report on air passengers rights. In 2010, 71,292 EU citizens contacted the ECC-Net and 12,622 of them reported breaches of air passengers rights; average amount of money compensated to consumers is equal to 509 Euros. Air passengers rights are becoming more important for those involved in consumer protection. In...

AVIONEWS - World Aeronautical Press Agency - 1135235

AVIONEWS - World Aeronautical Press Agency
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