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Delta Airlines’s solution to overbooking
Washington, USA - An innovative compensation system satisfies customers and airline companies
US airline Delta found a method for flight overbooking compensation which could permanently change the way passengers are repaid. The world's largest commercial carrier, after the merging with Northwest in 2008, is trialling a new system allowing passengers to choose the amount of compensation they would accept for being bumped to another flight. Airlines usually issue more tickets than available...
AVIONEWS - World Aeronautical Press Agency - 1124912
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency