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Transport by plane. SITA: increased request for new services to improve the journey
Rome, Italy - The fifth edition of the PSS unveiled it, conducted on a sample of 2490 passengers interviews at the gate in seven main airports worldwide
The most comprehensive global survey ever undertaken of passenger use of air transport (by airplane) self-service technology has found popular demand is now reaching out into non-traditional areas of self-service as airline passengers demonstrate their increasing ease with on-line, kiosk and mobile phone channels. While on-line booking and check-in are nearing their full potential, there is now...
fra/pec - 1121467
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency