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Pay tax is better than flying in US

Lansing, Usa - According to a costumer satisfaction survey

Americans like the tax collector better than their airlines, according to a customer satisfaction survey released on Tuesday. Weighed down by delays, grumpy employees and lost bags, US airlines scored 63 out of a possible 100 on the University of Michigan's Customer Satisfaction Index. That is a touch below the 65 awarded to the bureaucracy-laden US Internal Revenue Service. The university's...

AVIONEWS - World Aeronautical Press Agency - 1074000

AVIONEWS - World Aeronautical Press Agency
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