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ENAC (3): ENAC: meeting with aeronauticla sector about the intervention given by ENAC to guarantee the quality services ofthe flight transport
Rome, Italy - About the passengers security
Always in the field of the services and quality monitoring, the claims recorded from the Chart of passengers rights, from January 1st to December 31th 2006 period, were 5,098. Among the typology of disorganizations marks in 31% of the cases is about the flight cancellations; in 30% is about delays, in 7% is denied boarding and in 9% is discomforts concerning the baggage and in 23% other detriments. 1,816...
AVIONEWS - World Aeronautical Press Agency - 1071528
AVIONEWS - World Aeronautical Press Agency
AVIONEWS - World Aeronautical Press Agency